Tag Archives: customer service

Planetizen Benchmarks How Tech Savy Your City Planners Might Be

Remember when the Internet was going to make our lives easier?  Everything was going to be available anytime, anywhere.  Sometimes it feels like the web has just made everything more difficult, more complicated.  Yet sometimes, when we look up from … Continue reading

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Oops. United Airlines Did It Again

[v=5YGc4zOqozo] I remember hearing this story about the guy who got his expensive Taylor Guitar broke by United Airlines, so he wrote a song about it.  United didn’t break his guitar again, but this time they sent his baggage on … Continue reading

Posted in Economy, Pursuit of Happiness | Tagged , , | Leave a comment